Service Request

Our goal is to reply to online service requests within 15 minutes during normal business hours (Monday through Friday, 7:30am to 4:30pm CST, not counting observed holidays). For emergency, after hours, or holiday support, please call our Customer Support Center at 866-423-2247

When filling out the form below, please provide complete information. Incomplete information may result in delays. Fields in bold are required.

Terms and Conditions: I understand that, by submitting this request for service, a Customer Service Coordinator will be contacting me via telephone to schedule a time for a technician to respond to the service request. I also understand that any online service request submitted outside of CEC normal business hours will not be responded to until the start of the next business day. ALL EMERGENCY REQUESTS MUST BE CALLED INTO OUR CUSTOMER SUPPORT CENTER: 866-423-2247

Contact Information   

Authorizing Individual (if different from contact)   

Request Information   

Company:Service Location:
PO Number:Service Contract:



What Our Customers Are Saying

I can’t say enough about how good CEC’s technicians are. The people integrating the two-way radio systems are amazing. They deal with issues that come up, and overcome the hurdles we run into. They are CEC’s biggest asset.

Mike Hartman
Assistant Fire Chief